Thank you for choosing velmit.shop to purchase your tents and sleeping bags. We strive to provide you with fast and secure shipping. Below is information regarding shipping, primarily for deliveries within the United States:
- Shipping Area
Currently, we only support delivery within the United States and do not offer international shipping. - Shipping Companies
We partner with several well-known shipping companies to ensure the safe delivery of your goods, including:
United States Postal Service (USPS)
FedEx
UPS (United Parcel Service) - Shipping Costs
Shipping costs will be calculated based on your delivery address, order weight, and the shipping method you choose.
Your final shipping cost will be automatically calculated and displayed on the checkout page.
- Shipping Time
Under normal circumstances, your order will be processed within 1-2 business days, and you will receive a confirmation and tracking information via email.
Shipping time varies depending on the destination, and is typically estimated to take 3-7 business days.
- Order Tracking
Once your order has shipped, we will send an email with a tracking number to your registered email address. You can track your package through the shipping company’s website.
- Problem Solving
If your goods are damaged in transit, or you receive the wrong goods, please contact our customer service team immediately, and we will handle it for you as soon as possible.
For other shipping-related issues, please see the FAQ section on our website or contact us directly. Thank you for your support and understanding!
